Recently one of OMitra user Mr Abhishek was travelling in train 12141 – Mumbai -Patliputra SF express. He required medical help. He had OMitra app so he complain his medical complaints and within 30 minutes at Next station SATNA he got medical assistance from Railways.
— OMitra (@joinomitra) March 25, 2016
Thanks to Jabalpur DRM and Ministry of railways team to quickly provide the doctor to Mr Abhishek.
With OMitra made twitter complaints easy with following features
- Without twitter account – user can complain about twitter.
- No need to add PNR no, name, mobile name, OMitra app pickup directly take from the app.
- Automatically tag appropriate DRM based on current location of train, like in this case tagged DRM Jabalpur Twitter handle, also tags RailMinIndia to notices
Lots of OMitra making complaints of railway amenities, medical,security via App and Railways is provided timely manner assistance